How’s This For Fair?

While at her weekend home, a friend noticed both headlights went out on her vehicle and called me as she was at a local repair shop. They weren’t finding the problem right away and she was just calling to tell me what was happening. While we were on the phone I Googgled her problem and in 20 seconds found which fuse was out, which she then relayed on to the mechanic. She asked me how much I thought she should pay and I said “$1 for the fuse and tip the mechanic, is what I would charge”.

fuse

10 minutes later she called and said “How’s $75 sound?”. Since she is no shrinking violet she told them it was despicable to which he tried to claim that he had worked on the vehicle for ½ hour. Luckily she embarrassed him into agreeing that, “$1 for the fuse and tip the mechanic” was the way to go and she left. Of course she’ll never go back there again, so it’s stupid on his part but my biggest issue is that I bet if she were a man it wouldn’t have gone down like that. Makes me embarrassed yet again for my industry.

Questions: dontgetwrenched@gmail.com

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About dontgetwrenched

Elayne Kling, was the owner of a downtown Manhattan auto repair shop for 25 years and recently in Williamsburg, Brooklyn, www.ZPAUTO.com. Elayne knows the particular ins and outs of the auto repair world and keeps up her blog because people will always need help navigating the potential pitfalls of that world. Due to the crazy NYC real estate market she has since closed down her shop and started a new business called Projects Unlimited Inc., helping other small businesses. www.projectsunlimitedinc.com
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One Response to How’s This For Fair?

  1. Cynthia Gerdes says:

    Love your posts!!!

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