Caller ID

I just went off on someone who called, which I try not to do but seriously, use your brains.

Caller: “My car just broke down nearby, its a 1996 Buick Century. I think it needs a fuel                     pump, approximately how much would that be?


Me (in an irritated voice): “Don’t call around asking for prices on a repair that you have no                                                   idea is a correct diagnosis. Someone will tell you $500 on the                                                       phone and you may only need a relay but they’ll charge you                                                      $500 anyway because they already gave you a price. Call                                                             around and find a mechanic you trust instead.”

Caller:   “Oh, ok.” click.



It was harsh on my part but I get this type of call all the time and it is the exact wrong thing to do. They are trying to find the cheapest job instead of the correct job by a reputable technician. Don’t do it!



About dontgetwrenched

Elayne Kling, was the owner of a downtown Manhattan auto repair shop for 25 years and recently in Williamsburg, Brooklyn, Elayne knows the particular ins and outs of the auto repair world and keeps up her blog because people will always need help navigating the potential pitfalls of that world. Due to the crazy NYC real estate market she has since closed down her shop and started a new business called Projects Unlimited Inc., helping other small businesses.
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