Put A Bow On It

I just got a call from a potential new customer telling me we came highly recommended. He wanted to bring his “new” car in to be checked out before a long drive up to Canada. We chatted for a minute or two and then he said “new” again so I asked what he meant by that, thinking he must mean new to him. He told me it was a 2014 with 4,000 miles on it. I asked why he wanted to bring a brand new car in and he told me that, although his wife thought he was nuts, he worried about things like that and wanted to be safe. I told him to find something important to worry about and to enjoy his trip. This is my first call of this type in 25 years but just in case there are any other of you worrying types are out there let me be clear…..THIS IS THE REASON TO BUY A NEW CAR, TO NOT WORRY.

 

car bow

 

Questions: dontgetwrenched@gmail.com

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Again!

I’m going to keep this short and simple. DO NOT LEND YOUR CAR OUT! I know I’m a broken record on this subject but it’s a weekly event here (and sometimes twice in a week) that someone brings their car in because they lent it out to someone who crashed it. Drama almost always’s ensues & friendships are broken. Just keep it simple and don’t do it. I get that sometimes it’s really unavoidable and I’ve been know to do it for short distances and quickies but it’s just not a good policy. Keep it in mind.

crash

 

Questions: Dontgetwrenched@gmail.com

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Caller ID

I just went off on someone who called, which I try not to do but seriously, use your brains.

Caller: “My car just broke down nearby, its a 1996 Buick Century. I think it needs a fuel                     pump, approximately how much would that be?

 

Me (in an irritated voice): “Don’t call around asking for prices on a repair that you have no                                                   idea is a correct diagnosis. Someone will tell you $500 on the                                                       phone and you may only need a relay but they’ll charge you                                                      $500 anyway because they already gave you a price. Call                                                             around and find a mechanic you trust instead.”

Caller:   “Oh, ok.” click.

 

phone

It was harsh on my part but I get this type of call all the time and it is the exact wrong thing to do. They are trying to find the cheapest job instead of the correct job by a reputable technician. Don’t do it!

 

Questions: Dontgetwrenched@gmail.com

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You Got the Time

 

This is just a friendly reminder from previous blog posts but seems to come up over and over.

It’s simple: If you have a car accident, stay at the scene and call the police.

fender bender

 

I’ve been seeing a lot of the opposite recently and just this week one of my customers “didn’t have the time to wait”. She let the guy convince her that the damage he did to her vehicle would only cost $400 and she accepted the payment…… $1600 later……

Not getting paid enough is only one of the many pitfalls, someone can take down your plate and then claim all sorts of things later on.

Please listen to this advice and DON’T MOVE.

 

Questions: dontgetwrenched@gmail.com

 

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Question:

My mechanic just informed me that I need a brake fluid flush and a power steering flush. Do I really need those?

Madison

Dear Madison:

This a a topic that is much debated in the industry. Let me just say this and keep it as simple as possible. We have never, ever, ever, ever, in 25 years, (did I say never?) charged anyone for a brake fluid or power steering flush. You may deduce what you will from that.

See photo to sum up my opinion.

toilet-bucket-money

 

Questions: dontgetwrenched@gmail.com

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Get Mobile!

This week’s post comes from my new friend Ken Kupchik from Mechanic Advisor:
http://www.mechanicadvisor.com/

Americans are busy people. Sometimes we barely have time to get a decent lunch, let alone drive to a mechanic, wait for work to get done and deal with payment, all while trying not to anger our boss, girlfriend or children. Enter the mobile mechanic.

Mobile mechanics have grown in popularity over the last 6 years, especially since the financial crisis caused millions of people to look for affordable alternatives. Mechanics passionate about automotive repair without the means or the desire to open their own physical locations have joined the field hoping to make a living. Even start-ups funded by venture capitalists have jumped into the fray, attempting to capitalize on the burgeoning mobile mechanic field. So what is a mobile mechanic and what makes them different from your local neighborhood shop?

What is a mobile mechanic?

A mobile mechanic is typically one mechanic working independently that comes to your location to work on your car. Sometimes, a mobile mechanic business will consists of a team of employees, but this is isn’t as common as a single mechanic working alone. There are even mobile mechanics that will perform work on your boat or RV.

How is a mobile mechanic different from a regular repair shop mechanic?

A mobile mechanic is not in any way different from a mechanic at a shop. Both are usually trained professionals with the appropriate certifications, knowledge and experience to work on your car. Both are in the same business and both are human beings. The only difference is the method by which they conduct business. While a regular mechanic will work on your vehicle inside a garage, where you have to go to them, a mobile mechanic will come to you to perform the work.

Can a mobile mechanic perform the same work as a regular shop?

A mobile mechanic can typically perform the same work as any mechanic at a shop. Mobile mechanics can perform oil changes, replace brakes, and even work on complex issues such as engine and transmission repair. Again, as long as they’re trained and certified by ASE or similar organizations, your car will be in good hands.

What are the benefits of using a mobile mechanic?

The biggest and most obvious benefit is convenience. Instead of driving your car to a shop, a mobile mechanic can come to your home, work or school and perform the necessary work while you go about your day, instead of sitting in a crowded waiting room reading outdated magazines about celebrity gossip.

The other major benefit is price. Since a mobile mechanic doesn’t have the large overhead of a shop or employees, prices can be as much as 40% cheaper than at a standard independent repair facility. Making payment shouldn’t be difficult either, as mobile payment systems will allow most mechanics to take a credit card right from their phone.

mobile mechanic worcester

What to look for when choosing a mobile mechanic.

There are certain things that you’ll want to look for when searching for a mobile mechanic. Here are the most important:

 

  • Is the mobile mechanic certified by ASE or similar organizations?
  • Can you find reviews online (Angie’s List, Google Reviews, Mechanic Advisor)?
  • Does the mobile mechanic have customer referrals?
  • Does the mechanic offer a warranty on parts and work performed?
  • Will the mechanic provide an itemized receipt?
 
Mobile Mechanics fall under the following categories:
  • Mobile Auto Repair
  • Mobile Motorcycle Repair
  • Mobile RV Repair
  • Mobile Truck Repair
  • Mobile Tire Repair
  • Mobile Brake Repair
  • Mobile Boat Repair
  • Mobile Detailing

 

How to find a mobile mechanic in your area.

Use our search feature above to look up mobile mechanics that are local in your area. Plug in “Mobile” next to Find: and enter your location and click search (magnifying glass). You’ll find local mobile mechanics, reviews, services offered, and the appropriate contact information. Sometimes even coupons for extra savings. If you’re pressed for time or looking to save some money on auto repair, a mobile mechanic is a great option. 

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In Due Course

Today I took the 6 hour NY driver’s safety course. I took it online and it was simple and easy to do. My insurance company informed me that it it would lower my policy premium by $600 for the year, so I jumped right on it. If you have one of those in your state, (not sure if ALL states have it) I would recommend taking it. I wouldn’t go so far as to say that I learned anything from taking it other then I would save a bunch of money but that was good enough for me!

 

DrivingSafety

 

 

 

Questions: dontgetwrenched@gmail.com

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